I like emails like this

I haven't posted in a long, long time, but we received this today and I just have to publish it.

Hello, since I am a boring recluse and not on Facebook or Twitter or anything remotely exciting, I am emailing to give my view of my recent experience. 

"I recently went to the dentist for the first time in over 15 years.  I had not particularly enjoyed the dentist experience when I had last visited, so, like a coward, I avoided it. 

The inevitable outcome of 15 years with no dental work was that I needed no less than 5 fillings, which I was absolutely dreading.  However, Ilona and her team were exceptional and I barely felt a thing - the whole experience was relaxed, professional and easy.  I would definitely say that they completely changed my view of dentists and having to have dental procedures.  I had all five fillings in one visit, and it was completely hassle free. 

Helen, the practice manager is a joy too - a wonderful welcoming face of the Company, and clearly loves what she does.  It comes across in every conversation with her, and her passion about what she does relaxes you as a customer too." 

Thanks, Adam

Now that's what I call a good start to the day.

John

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